1) Who we are and scope

This Privacy Policy explains how Day 3 Academy LLC (“Day 3 Academy,” “we,” “us,” or “our”) collects, uses, and shares personal information when U.S. business customers and their authorized learners use our website (day3academy.com), checkout pages, and learning platform. We market and sell only to the United States. If you access from another jurisdiction, you do so on your own initiative and this Policy is governed by U.S. law. This Policy works across our platforms; we host the canonical version at https://www.day3academy.com/privacy and link to it from checkout and the learning platform.

2) The information we collect

Account & contact data: name, work email, company, role, shipping address for the Welcome Kit, manager/mentor contact.
Course & support data: enrollments, progress, quiz/exam results, office-hours attendance, support requests.
Communications: emails and messages you send us; optional community posts; survey responses.
Transaction data: products purchased, seat counts, invoice/receipt details, tax and delivery fee calculations.
Payment data: payments are processed by third-party payment processors; we do not receive full card numbers or CVV.
Device & usage data: IP address, device/browser type, pages viewed, referring URLs, general location derived from IP, and cookie identifiers (see Cookie Policy).
Audio/visual data: some office hours or community sessions may be recorded for enrolled learners.

3) Where the information comes from

You, when you or your employer purchase seats, assign learners, complete forms, or contact support.
Your organization, when managers submit seat assignments and shipping details.
Our service providers, who supply analytics, fraud-prevention signals, or delivery confirmations.

4) How we use information

Provide and improve training: enroll learners, deliver modules, track progress, issue certificates.
Operate features: office hours, community spaces, email reminders, certificates/badges.
Fulfill purchases: process payments and taxes, ship Welcome Kits, provide receipts.
Support & safety: respond to requests, secure accounts, prevent abuse and fraud.
Business operations: planning, auditing, legal compliance, and recordkeeping.
Marketing to business contacts: informational updates, new modules, events—always with an opt-out.

5) How we share information

We do not sell personal information in the conventional sense (i.e., for money). When we use advertising or retargeting cookies or similar technologies, some U.S. state privacy laws may classify that activity as a “sale” or “share” of personal information. We treat those uses as sell/share where applicable and provide an opt‑out. We share information only as described below:

Service providers: to host, deliver, analyze, ship, and support the services under contractual confidentiality and use limits. Providers may change over time but are bound by comparable obligations.
Your organization: we may provide managers with learner enrollment and progress summaries upon request.
Legal/compliance: to comply with law, court orders, lawful requests, or protect rights and safety.
Business transfers: in a merger, acquisition, financing, or sale of assets, consistent with this Policy.

6) Cookies and similar technologies

We use essential cookies to operate the site and non‑essential cookies for analytics and performance. See our Cookie Policy at https://www.day3academy.com/cookies for details and your choices, including the Global Privacy Control and “Do Not Sell or Share My Personal Information” options.

7) Data retention

We keep personal information only as long as needed for the purposes described or as required by law. Typical retention: license term plus up to 24 months for records and support; financial records are kept for longer under tax/accounting rules. We may de‑identify or aggregate data for analytics.

8) Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the data and our services. No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact matt@day3academy.com.

9) Children’s privacy

Our services are intended for individuals 18 years of age or older. If you are under 18, please do not use the services or provide personal information to us. Our services are for adult professionals and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will promptly delete it. If you are a parent or guardian and believe a child has provided us personal information, contact matt@day3academy.com. We also do not knowingly sell or share personal information of consumers under 16.

10) Your choices and rights

Access/Update: You or your manager can request corrections to your account or profile information.
Opt‑out of marketing emails: Use the unsubscribe link or email us at matt@day3academy.com.
Your Privacy Choices: Use the “Your Privacy Choices / Cookie Settings” link in our footer to opt out of Advertising & Retargeting and to honor the Global Privacy Control (GPC) signal where we detect it.
State privacy rights: Some state laws (e.g., in California and Colorado) grant additional rights if and when they apply to us based on thresholds. If you are a resident of a state with such laws and believe they apply, email us and we will process your request consistent with applicable requirements.

11) International use

We target the United States. If you access from outside the U.S., you understand that we process data in the U.S. and may use vendors that process in other countries. We do not offer EU/UK consumer rights and do not voluntarily participate in frameworks intended for those jurisdictions.

12) Changes to this Policy

We may update this Policy from time to time. The “Effective date” shows when it was last revised. If changes are material, we will post a notice on our website or in the learning platform.

13) How to contact us

Questions or requests? Email matt@day3academy.com or write to: Day 3 Academy LLC — Privacy, PO Box 50184, Knoxville, TN, 37950.

Day 3 Academy — Privacy Policy (U.S.)